Video Shows iMac Pro's Mounting Kit Screws Appear to Break Easily When Unfastened

Quinn Nelson, host of YouTube channel Snazzy Labs, iMac Pro's VESA mounting kit uses cheap screws that are prone to break when unfastened... For background, the kit enables users to replace iMac Pro's stand with VESA mount adapter, allowing the computer to be affixed to any VESA-compatible wall mount, desk mount, or articulating arm.  Nelson installed the adapter without issue, and ran into difficulties which was not overtightened by the way, the screw head just broke clean off from the body, and it left the inside of the screw hole threads. Unable to remove the adapter, Nelson contacted Apple by phone, explained the situation, and wdespite being sold by Apple with Apple-branded packaging and documentation... The support representative then declined to provide the name of OEM or their contact information. The damage prompted him to carefully remove VESA mount adapter yet again, to see and he encountered similar scuffs on the chassis of the machine.. Importantly, after the video, Nelson says Apple Store has since offered to replace iMac Pro free of charge. Importantly, after the video, Nelson says Apple Store has since offered to replace iMac Pro free of charge.. simply create YouTube channel and build up similar in size to Nelson's, create video detailing the issue, and wait for Apple to offer to replace the machine to avoid more bad press. Lack of quality permeates Apple these days, whether it's cheap screws not QA'd by Apple for some OEM for mount of their top of iMac, Xcode, iPhone X display turning off, AW heart rate, phones bending, Apple Music widget half disappearing, home screen animations stuttering, etc..  Read more