Apple's iPad, iPhone, and Apple TV are changing the customer experience for the better. Think of the outdated interfaces found on TVs, the handheld retail POS devices, or the uncomfortable experience of staying in room. Speaking during Jamf Nation User Conference, several representatives from the industry have spoken to AppleInsider about how Apple devices are making impact, why they chose them, and where they hope the customer experience goes in the future... Red Lion Hotels, quickly expanding chain that many may be unfamiliar with, is using iOS and Apple TVs to differentiate themselves with more refined customer experience... Using Moncierge and Jamf Pro as the manager, Apple TVs get pre-loaded with Hulu, Netflix, HBO, and Prime Video and several hotel-specific apps. Red Lion has partnered with Direct TV to bring the actual TV experience into Apple TV, rather than requiring the user to swap inputs.. the most frequent complaint was the lack of Netflix availability. By employees thanks to using, They are able to ship brand new, shrink-wrapped iPads, iPhones, and iPods to stores and have them set up Jamf as the management system.. They've also used iPod or iPhone combined with Bluetooth skin analyzer to perform on the spot analysis of customers complexions so they can better recommend the product for their skin type. they can be repurposed on the spot to be used as POS when the busy season approaches..
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